Document Safekeeping & Security – ICM’s facility and personnel can the most sensitive of projects, including HIPAA, HITECH, and ITAR Export Control compliance. Our facility has 24-hour video surveillance, a leveled badging system to grant access to different areas of the facility, and escort is required for any visitors. Meanwhile, applicable ICM employees are screened with U.S. citizenship verification, drug test, background check, and Non-Disclosure Agreements (NDAs).
In-Process Requests – To eliminate business disruption during project fulfillment, ICM’s tracking process enables us to identify and scan on-demand any record requests you may have.