About Us

ICM Document Solutions (ICM) is a second-generation family-owned and operated company and certified women-owned small business. ICM was founded in 1988 (originally known as Image Conversions & Management) as a scanning firm converting business records, technical manuals, engineering drawings, and other client business-critical information into a digital environment.  

With the long-term vision of our founder, Phil Harrington, ICM set about becoming a full service, single source shop for a company’s digital transformation needs – reinvesting in our people, scanning production infrastructure, and IT department to become a provider of all things document management. Today, ICM is a complete document management services vendor, including: the publishing, implementation, and ongoing support of our ViewCenter Document Management Suite, best practices offered by our Solutions Consultants with the support of long-tenured Subject Matter Experts (SMEs) across ICM’s leadership, and our extensive Scanning, IT Services, and Data Management Services. 

After many years of refinement, the ”ICM Approach” allows us to build long-term relationships with clients of all sizes; whether your document management needs are department-specific or ultimately expand across the entire organization. Additionally, our platform was architected with scalability in mind to allow ViewCenter to grow with your business. This holistic approach of deep collaboration and analysis with our clients, continued investment in our self-published software, and high-quality services ensure a tailored solution to meet your specific needs and budget for all your short and long-term information governance goals.