Policies & Procedures

Securely Manage & Distribute Your Policies & Procedures Company-Wide 

Policies and procedures lay out a company’s code of conduct and establish expectations of employees and employers to protect worker’s rights and business interests, while also providing a golden opportunity to instill your company vision and culture. Increasingly, policies and procedures provide the critical guidance to Compliance and Information Security requirements relevant to your service offerings and clients. With ever-changing local, state, and federal laws, accreditation changes, and special master agreements with clients, your policies and procedures are truly living documents that become difficult to manage, and even more challenging to ensure employee receipt and acknowledgment.
By adopting document management for policies and procedures, you can mitigate your risk and save time with a solution configured to handle the full lifecycle and transmission of your policies and procedures. ICM can help make your document management for policies & procedures a reality:
  • Convert and migrate all your policies and procedures into a single solution so your organization can access anytime, anywhere, and from any device.
  • With powerful search capabilities, referencing a necessary policy or procedure is simply a click away, while content search can harness OCR to take you to the exact word or phrase within a large document.
  • With version control, ViewCenter ensures that you can easily track the iterative process of policy and procedure updates, and that your personnel are viewing the correct version of the released documents.
  • Speed up your attestation process by allowing your employees to easily submit acknowledgements. Further automate your process with custom alerts to stay ahead of your change management release schedules.
Policies & Procedures Document Management Services

Use Cases For Polices & Procedures Document Management Services:

  • Leverage ICM’s Scanning Services for cost-effective, high-quality conversion of all your physical records – whether performed at ICM’s offices or at your facility – to tackle your archive or ongoing day forward needs.

  • Connect your employees at large or clients/consumers with a self-service portal – ICM’s InfoCenter module – to quickly and securely respond to record request and share select information from ViewCenter or other sources through an intuitive interface.

  • Enable high-volume scanning internally with OCR form recognition technology for standard documents with our ScanCenter module.

  • With ICM’s Systems Integration Services, bridge a true ecosystem across your line of business systems (LMS, QMS, etc.) by keeping data in sync automatically, enhancing business processes, and image-enabling your applications to get more done with less windows open. 
  • Convert your operational forms into born-digital web forms with configurations like validation rules, eSignatures, and document attachments for upload directly into ViewCenter with our FormsCenter module. 

  • Adopt ViewCenter across all your departments and business units to scale into an enterprise document management solution.

  • Utilize ICM’s Data Management Services for project consulting or as a cost-effective and scalable extension of your workforce – on-site or remote as appropriate – in lieu of hiring additional FTEs or having to de-prioritize other important projects.

  • While our product suite is flexible and modular for all kinds of challenges, ICM’s Custom Software Development staff can build workflow enhancements to our tools, or entire business applications from the ground up, tailored to your unique needs.  
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