Policies and procedures lay out a company’s code of conduct and establish expectations of employees and employers to protect worker’s rights and business interests, while also providing a golden opportunity to instill your company vision and culture. Increasingly, policies and procedures provide the critical guidance to Compliance and Information Security requirements relevant to your service offerings and clients. With ever-changing local, state, and federal laws, accreditation changes, and special master agreements with clients, your policies and procedures are truly living documents that become difficult to manage, and even more challenging to ensure employee receipt and acknowledgment.