Top 5 Reasons to Choose ICM for Document Scanning

top 10 reasons choose icm

Experience

ICM’s past performance and track record of success over 30 years within the Government, Education, Aerospace, Manufacturing, Insurance, Financial and Engineering markets is unparalleled.

top 10 reasons choose icm

Customer Service

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ICM views every customer as a long-term partner and every project as a joint effort. ICM’s definition of a successful project is one in which our customer’s internal goals are met. With a never ending commitment from management and staff, ICM consistently achieves high scores with customer satisfaction surveys and customer feedback.

top 10 reasons choose icm

Subject Matter Expertise

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ICM has extensive experience in the digitization of government, education, and public safety documents. ICM engages its own production staff, CDIA Imaging Experts, and IT staff as needed to address the technical components of each project.

top 10 reasons choose icm

Security

ICM safeguards customer documents in a secure facility featuring a card-key badge system, picture-ID badges, 24-hour video-surveillance, and compartmentalized access to restricted areas. ICM has developed a documented process and a Tracking Software System to manage both paper documents and electronic images, from initial receipt through delivery of original documents and files.

top 10 reasons choose icm

Existing Tools

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ICM has developed interface tools for automated indexing, reconciliation, and quality purposes. Other tools and systems are in place addressing file transfer processes, procedures, quality methodologies and indexing scripts.

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