ICM’s past performance and track record of success over 30 years within the Government, Education, Aerospace, Manufacturing, Insurance, Financial and Engineering markets is unparalleled.
ICM views every customer as a long-term partner and every project as a joint effort. ICM’s definition of a successful project is one in which our customer’s internal goals are met. With a never ending commitment from management and staff, ICM consistently achieves high scores with customer satisfaction surveys and customer feedback.
Subject Matter Expertise
ICM has extensive experience in the digitization of government, education, and public safety documents. ICM engages its own production staff, CDIA Imaging Experts, and IT staff as needed to address the technical components of each project.
ICM safeguards customer documents in a secure facility featuring a card-key badge system, picture-ID badges, 24-hour video-surveillance, and compartmentalized access to restricted areas. ICM has developed a documented process and a Tracking Software System to manage both paper documents and electronic images, from initial receipt through delivery of original documents and files.