The Workers Compensation (WC) Program for each state is responsible for adjusting claims associated with injury to State employees. The Workers Compensation departments can process hundreds of new adjustment claims each month and can incur medical and settlement expenditures annually in the high millions.
Many Workers Compensation business processes are manual, sequential, and dependent upon the collection, reproduction, review, processing, filing, retrieval, and archiving of paper file claim records/documents. The paper-based operation also requires substantial facilities space, equipment, and supplies to support.
ICM Workers Compensation Solutions
Manual claims processing operation is inefficient, costly to maintain, subject to errors, vulnerable to security and confidentiality breaches when claims are being moved, and unrecoverable from disaster (e.g., fire or flood in File Room).
ICM Document Solutions has decades of experience with digitization and the security of documents. ViewCenter® Document Management Software will streamline operational procedures and reduce overhead costs.
ICM Document Solutions has over 24 years experience providing professional document scanning and IT Professional Services to companies and government organizations of all sizes. ICM provides our clients with complete document solutions in accordance with ISO 9001:2008 certificate of compliance.
ICM Products and Services
ICM Document Solutions provides complete software, scanning, and consulting solutions in accordance with ISO 9001:2008 certificate of compliance:
- ViewCenter® Document Management Software – A powerful web-based system to store, find, view and access an unlimited number of digital documents.
- Document Scanning- High-quality, high-volume, OCR document conversion & digital imaging for any size paper, forms, film, microfilm and aperature cards.
- Configuration Management– Process design & benchmarking, systems integration & support, document review & release, and technical consulting services.
ICM Advantages
- Integrate paper, film, and microfilm records into a digital library
- Protect vital records against loss, damage and media decay
- Expedite document review, approval and distribution
- Maintain version control & identify current revisions
- Enhance workforce productivity and accountability
ICM Document Solutions
We start by analyzing your needs, understanding your unique situation and detailing your requirements. Our experienced document management experts evaluate potential strategies and recommend cost-effective solutions that deliver ROI quickly. We provide a single point of contact for all your projects to meet your production, quality and compliance requirements. Learn More »

