The aerospace industry realized that the needs of the Maintenance, Repair and Overhaul (MRO) segment were different than those of the OEM segment. Products are designed to perform for 50 years and beyond, so proper maintenance is crucial for safe operation.
To address this need, the IAQG (International Aerospace Quality Group) developed AS9110, Quality Management Systems – Aerospace – Requirements for Maintenance Organizations. This standard is focused on the control of repair schemes and maintenance plans, configuration management, and the skills and qualifications necessary to perform MRO tasks within the aerospace community. With ICM Document Solutions ISO 9001:2008 compliance, MRO’s can be confident in the quality and consistency of products and services.
MRO Document Requirements
Aircraft MRO processes may represent the majority of downtime for an aircraft. The documentation associated with the maintenance, teardown, disposition and rebuild process is voluminous. Records management for MRO is a cornerstone of the operation, and stringent policies for certification, compliance, and transferring of aircraft documentation must be followed. Any potential breakdown in the documentation and records management component can result in exorbitant losses for a company.
As such, MROs are heavily dependent upon the collection, reproduction, review, processing, filing, retrieving, storing and archiving of paper documents. Historically, managing all of this paperwork has been a manual process, inefficient and costly. Digitizing the vast amount of paperwork, and streamlining the document processing results in lower costs, improved compliance, and lower risk and allows you to focus on your business. Just as the MRO process is multi-tiered and meticulously designed, ICM’s MRO Records Solution was created specifically to serve this business need with bundled products and services.
Since 1988, ICM Document Solutions has delivered flexible and scalable document scanning and management solutions that help MROs manage their documents, and maintain compliance with industry regulations.
ICM Products and Services
ICM Document Solutions provides complete software, scanning, and consulting solutions in accordance with ISO 9001:2008 certificate of compliance:
- ViewCenter® Document Management Software – A powerful web-based system to store, find, view and access an unlimited number of digital documents.
- Document Scanning- High-quality, high-volume, OCR document conversion & digital imaging for any size paper, forms, film, microfilm and aperature cards.
- Configuration Management– Process design & benchmarking, systems integration & support, document review & release, and technical consulting services.
ICM MRO Clients
- Honeywell Corporation
- Crane Aerospace & Electronics
- B/E Aerospace
- More Clients »
ICM Advantages
- Integrate paper, film, and microfilm records into a digital library
- Protect vital records against loss, damage and media decay
- Expedite document review, approval and distribution
- Maintain version control & identify current revisions
- Enhance workforce productivity and accountability
ICM Document Solutions
We start by analyzing your needs, understanding your unique situation and detailing your requirements. Our experienced document management experts evaluate potential strategies and recommend cost-effective solutions that deliver ROI quickly. We provide a single point of contact for all your projects to meet your production, quality and compliance requirements. Learn More »
