Our IT Professional Services staff works with our customers one-on-one to develop a practical and compliant approach to your DMS project, from initial project assessment, system design and development, and implementation. ICM is committed to quality and continuous improvement in our professional services backed with our ISO 9001:2008 certificate of compliance.
Document Control Services
ICM Document Control Services efficiently customizes and delivers the right document management software solution (DMS) and processes to work effectively in your organization. Our track record of success is a result of our client-centered approach.
Award-winning ICM ViewCenter® document management software reduces the cost of document storage and provides instantly access to any document when you need it. ViewCenter supports industry-specific processes and compliance requirements across a variety of industries and government agencies. Over 100 million documents have been stored in ViewCenter by businesses and government organizations of all sizes.
Customized IT Professional Services
ICM IT Professional Services will efficiently customize the ViewCenter document management system to meet your unique needs.
- Requirements evaluation and ROI analysis
- Workflow and business process analysis
- Custom workflow and processes development
- Reporting and business intelligence
- Security management and compliance controls
- Record retention policies
- On-site training of your technical staff and end users
- Microsoft Certified Partner
Integrated with your systems
Our IT Professional Services team ensures that your document management software integrates with software systems and data you use to run your business.
- Integration of ViewCenter DMS with Line of Business (LOB) applications
- Database conversion
- Integration with existing systems
- On-premise installation and maintenance
Configuration Management
Whether you are implementing a new engineering configuration management program or managing an existing one, ICM can help your company decrease costs, increase performance and compliance, and ensure security. ICM Configuration Management Services deliver on-demand resources with the experience and skills to meet your process, system and data service needs.
On-demand flexibility reduces costs
Our Configuration Management consultants extend your internal company production resources to allow your own engineering staff to work on new designs and projects requiring internal expertise.
We can help you deliver your project and production resources on-demand, so you can increase flexibility and reduce costs.
- Pay for service only as needed, reducing full-time employee payroll
- Reduce project management and overhead costs
- Access experienced specialists when you need them
- On-site and/or off-site support
- Reduce recruiting and training costs
Configuration Management Services
- Process Design and Benchmarking – Design and implement processes, standards and policies
- Configuration Management Software – Review requirements, recommend software tools, configure new systems, manage existing tools
- Systems Integration – Support services to assist your company in the process of data rationalization, materialization, standardization during integration with ERP and MRP systems, including SAP and BaaN
- Document Review and Release: Review engineering documents for completeness, legibility, and accuracy prior to being released into resident PDM/PLM (Product Data Management/Library) system (eMatix, BaaN, TeamCenter and others)
- Scan on Demand: Scan engineering documents needed quickly by global service centers
- BOM/EBOM: Ensure Bill of Material information is accurately entered into corporate systems from engineering documents (PDM, BaaN, SAP, ERP/MRP, TeamCenter, etc.)
- Parts Lists: Create, edit, and revise engineering parts lists
- Data Migration: Convert data (documents, databases, etc.) from legacy systems to new systems
- Export Classification: Export-classify documents during release process into PDM
- Configuration Management Product: Configuration management processes, practices, and standards
- Digital Rights Management: Encrypt digital documents delivered to the field and customers
- PDMS Support: Audit the PDM system to ensure the latest versions of engineering documents are accurately uploaded and viewable
- PDF Conversion: Convert your source documents into PDF files for electronic distribution (e.g. CAD to PDF)
- Drawing Conversion: Convert paper drawings into active electronic documents such as AutoCAD and CATIA
How can ICM help you?
We start by analyzing your needs, understanding your unique situation and detailing your requirements. Our experienced IT Professional Services consultants and business process architects experts evaluate potential strategies and recommend cost-effective solutions that deliver ROI quickly. We provide a single point of contact for all your projects to meet your production, quality and compliance requirements.
Contact us for a free assessment and evaluation.
