ICM IT Professional Services efficiently customizes and delivers the right document management software solution (DMS) and processes to work effectively in your organization. Our track record of success is a result of our client-centered approach. Our IT Professional Services staff works with our customers one-on-one to develop a practical and compliant approach to your DMS project, from initial project assessment, system design and development, and implementation.
Award-winning ICM ViewCenter® document management software reduces the cost of document storage and provides instantly access to any document when you need it. ViewCenter supports industry-specific processes and compliance requirements across industries, including aerospace, manufacturing, government, education, engineering and construction. Over 100 million documents have been stored in ViewCenter by businesses and government organizations of all sizes.
Customized IT Professional Services
ICM IT Professional Services will efficiently customize the ViewCenter document management system to meet your unique needs.
- Requirements evaluation and ROI analysis
- Workflow and business process analysis
- Custom workflow and processes development
- Reporting and business intelligence
- Security management and compliance controls
- Record retention policies
- On-site training of your technical staff and end users
- Microsoft Certified Partner
Integrated with your systems
Our IT Professional Services team ensures that your document management software integrates with software systems and data you use to run your business.
- Integration of ViewCenter DMS with Line of Business (LOB) applications
- Database conversion
- Integration with existing systems
- On-premise installation and maintenance
How can ICM help you?
We start by analyzing your needs, understanding your unique situation and detailing your requirements. Our experienced IT Professional Services consultants and business process architects experts evaluate potential strategies and recommend cost-effective solutions that deliver ROI quickly. We provide a single point of contact for all your projects to meet your production, quality and compliance requirements.
Contact us for a free assessment and evaluation.
